Customer Service Position
The Kosher Hive The Kosher Hive Suffern, NY Suffern, NY Full-time Full-time $15 - $20 an hour $15 - $20 an hour 1 day ago 1 day ago 1 day ago Job Summary We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.
This is a great opportunity for someone who enjoys interacting with people and has a passion for delivering excellent customer experiences.
Duties - Handle incoming customer inquiries via phone, email, and chat - Provide accurate and timely information to customers regarding products, services, and promotions - Assist customers with order placement, tracking, and returns - Upsell products and services to maximize sales opportunities - Resolve customer complaints or issues in a professional and efficient manner - Perform data entry tasks to update customer records and maintain accurate information - Conduct outbound calls to follow up with customers or provide additional information as needed - Collaborate with other departments to ensure customer satisfaction and resolution of any issues Skills - Excellent communication skills, both verbal and written - Bilingual in English and Spanish preferred - Strong phone etiquette and active listening skills - Ability to analyze customer needs and recommend appropriate solutions - Proficient in data entry and navigating computer systems - Multilingual abilities are a plus - Sales experience is a bonus If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you.
Join our team today and be part of a company that values its employees and provides opportunities for growth.
Job Type:
Full-time Pay:
$15.
00 - $20.
00 per hour Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to Relocate:
Suffern, NY 10901:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.
This is a great opportunity for someone who enjoys interacting with people and has a passion for delivering excellent customer experiences.
Duties - Handle incoming customer inquiries via phone, email, and chat - Provide accurate and timely information to customers regarding products, services, and promotions - Assist customers with order placement, tracking, and returns - Upsell products and services to maximize sales opportunities - Resolve customer complaints or issues in a professional and efficient manner - Perform data entry tasks to update customer records and maintain accurate information - Conduct outbound calls to follow up with customers or provide additional information as needed - Collaborate with other departments to ensure customer satisfaction and resolution of any issues Skills - Excellent communication skills, both verbal and written - Bilingual in English and Spanish preferred - Strong phone etiquette and active listening skills - Ability to analyze customer needs and recommend appropriate solutions - Proficient in data entry and navigating computer systems - Multilingual abilities are a plus - Sales experience is a bonus If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you.
Join our team today and be part of a company that values its employees and provides opportunities for growth.
Job Type:
Full-time Pay:
$15.
00 - $20.
00 per hour Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to Relocate:
Suffern, NY 10901:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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