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Field Auto Technical Adjuster - SUF00130

Combine your skills working with people and working with vehicles! Customers need us the most when they are involved in an accident.
As an Allstate Field Auto Technical Adjuster you will play a vital role to ensure we deliver on our promise to help restore people's lives after they've had a loss.
You will be responsible for inspecting damaged vehicles and preparing itemized damage appraisals to return customers' vehicles to their pre-loss condition.
You will meet with customers in person to guide them through the settlement process in a caring and professional manner.
You will be challenged to manage multiple cases simultaneously, and solve problems in a fast-paced working environment.
You will be measured on your ability to provide accurate estimates and reach fair and efficient claims resolutions while managing costs.
Your success will be rewarded with our Total Rewards package which includes base pay, benefits, and opportunities for career advancement.

Specific Responsibilities:
Delivering exceptional and courteous customer service
Traveling to the location of damaged vehicles and/or conducting assessments at one of Allstate's drive-in claims centers
Accurately documenting estimates on Allstate's state-of-the-art, computerized NextGen claims system
Providing clear, written correspondence as necessary
Working well with others in a fast-paced, collaborative environment
Achieving targeted performance goals to support Allstate's industry-leading operational standards
Qualifications:
High School Diploma/General Education Diploma (GED), plus three years' experience writing estimates for an insurance carrier or in an auto body shop OR a four-year degree with a proven record for delivering outstanding customer service
Excellent written and verbal communication skills
Strong organizational and computer skills
Ability to be a self-starter and work independently
Previous experience using a computer estimating system such as ADP, CCC or Mitchell is a definite plus
ICAR platinum certification, ASE certification and/or an Adjuster's license are especially desirable
Bilingual candidates are strongly encouraged to apply

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